Our Manufacture Partners List

We are manufacture direct dealers for the following lines as apposed to buying through distribution. From a homeowner’s perspective, this is important. This means that your dealer, Automation Specialists, is given direct factory support for quick turn warranty and service issues.

Video Displays/Televisions: Runco, Stewart Filmscreen, Pioneer Elite, Pioneer, Sony

Audio/Video Components: Integra, Pioneer Elite, Pioneer, Sony, Lexicon

Speakers: Focal-JM Labs, Triad, SpeakerCraft, James Loudspeaker

Home Theater Décor: Automation Specialists personally designed, Cinema Design Group, Fortress Seating, Acoustical Solutions, Cinema DICuore

Control Systems: Crestron, Elan

Lighting Automation: Crestron, LiteTouch, CentraLite

Security Systems: Apex, DSC

Structured Wiring: Channel Vision

Home Communications Systems: Panasonic, Channel Vision

Central Vacuum: Beam

Our Internet Policy and Homeowner Provided Equipment

Because of previous experiences and industry related experiences, Automation Specialists Inc. has implemented a policy for those Clients that would like to supply their own products for a project. While we don’t condone this, we will work with the Client in order to achieve their goals and objectives.

Client shall assume responsibility and payment for any customer service related issues, returns, repairs, credits, shipping, handling and insurance of the product they purchase.

Client shall deliver material to the job site or to the office of Automation Specialists Inc. on a pre-determined date in order for Automation Specialist to burn-in, qualify and/or pre-assemble into the Client’s system.

Client shall be responsible for theft of the materials no matter where the materials are stored.

Equipment is not eligible for our warranty program.

Automation Specialists Inc., with its extensive experience in this industry, offers products that meet requirements for controllability, performance, aesthetics, reliability and great warranty periods. An Internet purchased product or homeowner provided product might not meet one or more of these requirements.

Automation Specialists Inc. will not “marry” and/or assume ownership of any product we did not purchase.

Automation Specialists Inc. is trained and schooled on the operation, configuration and installation of the products we carry. This often means that an employee of Automation Specialists has attended a 1 to 5 day class at a manufactures facility in order to become an authorized reseller and installer.

Internet resellers are often times not authorized manufacture resellers and therefore exchanges, repairs and warranty issues may not be recognized by the reseller, and even by the manufacture.

Automation Specialists Inc. cannot be the technical support person for a product that we are not familiar with and we’re not trained upon.

The above points may sound harsh and pessimistic, but we have “been there, done that”, and it’s a no win situation for both the Client and Automation Specialists. We have goals to install the best performing, simple to use and aesthetically pleasing system. The items above may compromise our goals, and may even be more expensive to the Client when you take into account the additional labor needed to deal with the above points.